{"id":15317,"date":"2022-03-07T19:16:40","date_gmt":"2022-03-07T18:16:40","guid":{"rendered":"https:\/\/fondu.store\/faq\/"},"modified":"2023-07-19T14:08:45","modified_gmt":"2023-07-19T12:08:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/fondu.store\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row full_width=”stretch_row” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″ css=”.vc_custom_1646660597287{margin-top: 0px !important;padding-top: 0px !important;background-color: #eeece9 !important;}”][vc_column][vc_row_inner css=”.vc_custom_1646676737559{padding-top: 0px !important;}” row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner width=”1\/5″ offset=”vc_hidden-xs” woodmart_css_id=”62441bbc5222f” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MjQ0MWJiYzUyMjJmIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no”][\/vc_column_inner][vc_column_inner width=”3\/5″][vc_empty_space height=”10px” woodmart_hide_large=”0″ woodmart_hide_medium=”0″ woodmart_hide_small=”0″ woodmart_hide_extra_small=”0″][vc_column_text woodmart_inline=”no” text_larger=”no” css=”.vc_custom_1656509198023{margin-top: 18px !important;margin-bottom: 0px !important;padding-bottom: 18px !important;}”]<\/p>\n

FAQ
\nFrequently asked questions<\/span><\/p>\n

[\/vc_column_text][vc_empty_space height=”60px” woodmart_hide_large=”0″ woodmart_hide_medium=”0″ woodmart_hide_small=”0″ woodmart_hide_extra_small=”0″][\/vc_column_inner][vc_column_inner width=”1\/5″ offset=”vc_hidden-xs” woodmart_css_id=”62441bc174ad0″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MjQ0MWJjMTc0YWQwIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1648671532028{margin-right: 250px !important;margin-bottom: 80px !important;margin-left: 250px !important;}” woodmart_css_id=”6244bb2408434″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MjQ0YmIyNDA4NDM0Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnsibWFyZ2luLXJpZ2h0IjoiNTBweCIsIm1hcmdpbi1sZWZ0IjoiNTBweCJ9LCJtb2JpbGUiOnsibWFyZ2luLXJpZ2h0IjoiNHB4IiwibWFyZ2luLWxlZnQiOiI0cHgifX19″ mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column][vc_tta_accordion shape=”square” color=”white” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”IS IT POSSIBLE TO MODIFY THE SIZE OF THE MADERA TV STAND?” tab_id=”1646677245463-bba50e8c-381d”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

It is possible to change only the width of the furniture or the length of the legs. In this case, we make a new technical drawing acceptable to the customer. Modification is associated with additional costs and extended waiting time.<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”CAN I CHANGE THE COLOR OF THE FURNITURE TO ANOTHER COLOR?” tab_id=”1646751663281-b65244cd-39cb”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

It is possible to change the color of the furniture to any of the RAL \/ NCS palettes. <\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”IS IT POSSIBLE TO CHOOSE A DIFFERENT COLOR OF THE FRAME?” tab_id=”1646749897246-9bf49ab0-e35c”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

It is possible to change the color of the frame to any of the RAL \/ NCS palettes, except for the gold and brass finishes.<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”CAN I ORDER A TV STAND WITHOUT QUARTZ SINTER?” tab_id=”1646749894595-3ab9ce3e-83d2″][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

It is possible to order the Madera TV stand without a quartz sinter. The price of the furniture remains unchanged.<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WHAT IS THE WAITING TIME FOR FURNITURE?” tab_id=”1646749911687-723cd426-e9d7″][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

If we do not have furniture in stock, the standard waiting time is 6-9 weeks. In the event of heavy plant occupancy, the time may be extended to 10 weeks.<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DO YOU MAKE YOUR FURNITURE TO DIMENSIONS, E.G. WARDROBE \/ KITCHEN?” tab_id=”1646749938758-670bf7cd-6c43″][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

We do not make furniture to size. We are open to projects that will enrich our collection in the case of box furniture. Suggestions regarding the furniture you are looking for can be sent to the following address: office@fondu.pl <\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WHERE AND HOW ARE THE FURNITURE MANUFACTURED?” tab_id=”1646749935989-5909ae6d-ba5d”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

The furniture is hand-made from a Polish manufactory in Konin. In production, we use selected materials and we take care of every detail.<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”HOW TO ORDER FURNITURE WITH CHANGES?” tab_id=”1646751621913-1ab571a7-4a4b”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

Individual orders are priced and ordered at the following e-mail address: office@fondu.pl<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”CAN I RETURN THE FURNITURE?” tab_id=”1646749927901-04adea5e-2ebb”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

The customer has 15 days to return the furniture without giving any reason. Details on returns are available at: https:\/\/fondu.store\/\/en\/returns-and-complaints\/<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”IS IT POSSIBLE TO RECEIVE SAMPLES OF THE MATERIAL?” tab_id=”1646749925280-b990e83d-2ffe”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

It is possible to receive a sample of the material. https:\/\/fondu.store\/en\/samples\/<\/a><\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”IS IT POSSIBLE TO OBTAIN EXACT DIMENSIONS OF THE FURNITURE?” tab_id=”1646749922584-2b93c903-2c96″][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

In case of doubts regarding the dimensions, we send a technical drawing of the furniture. Please send inquiries to the following address: office@fondu.pl<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”ARE FURNITURE SHIPPED ABROAD?” tab_id=”1646749920128-73990092-363d”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

We send furniture to all European Union countries and Switzerland.<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DO YOU COOPERATE WITH INTERIOR ARCHITECTS AND SHOWROOMS?” tab_id=”1646749917592-2a1e571a-27fd”][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

We are open to cooperation with architects and showrooms, in order to receive an offer, please contact us at: office@fondu.pl<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WHERE ARE THE CABLE GROMMETS IN A MADERA TV STAND?” tab_id=”1646749914967-002dc366-9465″][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

Cable grommets are located in the bottom plate of the cabinet, they are hidden behind the door. At the customer’s request, the position of the guides can be changed.<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WILL THE RANGE OF THE PILOT REACH THE TV EQUIPMENT HIDDEN BEHIND A LAMELED DOOR IN A MADERA TV STAND?” tab_id=”1646750341723-5d71e0eb-3206″][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\n

The space between each lamella is 1 centimeter, so the remote control’s range will reach any equipment hidden behind the Madera TV Stand door.<\/span><\/p>\n

[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_hidden-md vc_hidden-sm vc_hidden-xs” woodmart_css_id=”6244244531df4″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MjQ0MjQ0NTMxZGY0Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”][vc_column_text woodmart_inline=”no” text_larger=”no”]

FAQ<\/div>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″ css=”.vc_custom_1646660597287{margin-top: 0px !important;padding-top: 0px !important;background-color: #eeece9 !important;}”][vc_column][vc_row_inner css=”.vc_custom_1646676737559{padding-top: 0px !important;}” row_reverse_mobile=”0″<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15317","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Fondu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fondu.store\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Fondu\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=”stretch_row” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″ css=”.vc_custom_1646660597287{margin-top: 0px !important;padding-top: 0px !important;background-color: #eeece9 !important;}”][vc_column][vc_row_inner css=”.vc_custom_1646676737559{padding-top: 0px !important;}” row_reverse_mobile=”0″\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fondu.store\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Fondu\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/fondufurniture\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-19T12:08:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/fondu.store\/en\/faq\/\",\"url\":\"https:\/\/fondu.store\/en\/faq\/\",\"name\":\"FAQ - Fondu\",\"isPartOf\":{\"@id\":\"https:\/\/fondu.store\/en\/#website\"},\"datePublished\":\"2022-03-07T18:16:40+00:00\",\"dateModified\":\"2023-07-19T12:08:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/fondu.store\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/fondu.store\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/fondu.store\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/fondu.store\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/fondu.store\/en\/#website\",\"url\":\"https:\/\/fondu.store\/en\/\",\"name\":\"Fondu\",\"description\":\"Odkryj blask unikalnego designu\",\"publisher\":{\"@id\":\"https:\/\/fondu.store\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/fondu.store\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/fondu.store\/en\/#organization\",\"name\":\"Fondu\",\"url\":\"https:\/\/fondu.store\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fondu.store\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/fondu.store\/wp-content\/uploads\/2021\/07\/fondu-logo-black.svg\",\"contentUrl\":\"https:\/\/fondu.store\/wp-content\/uploads\/2021\/07\/fondu-logo-black.svg\",\"width\":1219,\"height\":348,\"caption\":\"Fondu\"},\"image\":{\"@id\":\"https:\/\/fondu.store\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/fondufurniture\/\",\"https:\/\/www.instagram.com\/fondu_design\/\",\"https:\/\/pinterest.com\/fondu_furniture\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Fondu","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fondu.store\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Fondu","og_description":"[vc_row full_width=”stretch_row” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″ css=”.vc_custom_1646660597287{margin-top: 0px !important;padding-top: 0px !important;background-color: #eeece9 !important;}”][vc_column][vc_row_inner css=”.vc_custom_1646676737559{padding-top: 0px !important;}” row_reverse_mobile=”0″","og_url":"https:\/\/fondu.store\/en\/faq\/","og_site_name":"Fondu","article_publisher":"https:\/\/www.facebook.com\/fondufurniture\/","article_modified_time":"2023-07-19T12:08:45+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/fondu.store\/en\/faq\/","url":"https:\/\/fondu.store\/en\/faq\/","name":"FAQ - Fondu","isPartOf":{"@id":"https:\/\/fondu.store\/en\/#website"},"datePublished":"2022-03-07T18:16:40+00:00","dateModified":"2023-07-19T12:08:45+00:00","breadcrumb":{"@id":"https:\/\/fondu.store\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fondu.store\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/fondu.store\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/fondu.store\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/fondu.store\/en\/#website","url":"https:\/\/fondu.store\/en\/","name":"Fondu","description":"Odkryj blask unikalnego designu","publisher":{"@id":"https:\/\/fondu.store\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fondu.store\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/fondu.store\/en\/#organization","name":"Fondu","url":"https:\/\/fondu.store\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fondu.store\/en\/#\/schema\/logo\/image\/","url":"https:\/\/fondu.store\/wp-content\/uploads\/2021\/07\/fondu-logo-black.svg","contentUrl":"https:\/\/fondu.store\/wp-content\/uploads\/2021\/07\/fondu-logo-black.svg","width":1219,"height":348,"caption":"Fondu"},"image":{"@id":"https:\/\/fondu.store\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/fondufurniture\/","https:\/\/www.instagram.com\/fondu_design\/","https:\/\/pinterest.com\/fondu_furniture\/"]}]}},"_links":{"self":[{"href":"https:\/\/fondu.store\/en\/wp-json\/wp\/v2\/pages\/15317"}],"collection":[{"href":"https:\/\/fondu.store\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fondu.store\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fondu.store\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fondu.store\/en\/wp-json\/wp\/v2\/comments?post=15317"}],"version-history":[{"count":1,"href":"https:\/\/fondu.store\/en\/wp-json\/wp\/v2\/pages\/15317\/revisions"}],"predecessor-version":[{"id":19658,"href":"https:\/\/fondu.store\/en\/wp-json\/wp\/v2\/pages\/15317\/revisions\/19658"}],"wp:attachment":[{"href":"https:\/\/fondu.store\/en\/wp-json\/wp\/v2\/media?parent=15317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}