Delivery and Payment

It is necessary to unpack the product at the courier!
In the event of damage to the product, a destruction report should be drawn up – by completing the courier’s form.
No protocol of destruction – results in the lack of coverage of the costs of repair or replacement of the product by the Fondu brand.

Payment Terms

All orders are processed after we receive the payment – FONDU does not facilitate “cash on delivery” sales. The client can choose between a standard bank transfer and paying online via PayU S.A. Making a payment through an intermediary does not entail any additional costs – the fee is paid by the Seller.


Delivery within the EU is subject to a charge. All parcels are properly secured in order to prevent damage occurring during transport. Most of the furniture is delivered through our trusted courier companies – in the case of extra-large furniture, we utilise pallet delivery.

To learn more about payment and delivery, contact our customer service office:

Delivery and Payment