Delivery and Payment
It is necessary to unpack the product at the courier!
In the event of damage to the product, a destruction report should be drawn up – by completing the courier’s form.
No protocol of destruction – results in the lack of coverage of the costs of repair or replacement of the product by the Fondu brand.
All orders are processed after we receive the payment – FONDU does not facilitate “cash on delivery” sales. The client can choose between a standard bank transfer and paying online via PayU S.A. Making a payment through an intermediary does not entail any additional costs – the fee is paid by the Seller.
Delivery within the EU is subject to a charge. All parcels are properly secured in order to prevent damage occurring during transport. Most of the furniture is delivered through our trusted courier companies – in the case of extra-large furniture, we utilise pallet delivery.
To learn more about payment and delivery, contact our customer service office: